Pears & Daniels HR Consultancy Ltd is committed to protecting and respecting your privacy.
For the purposes of the General Data Protection Regulations (GDPR) and any subsequent UK legislation covering data protection, the Data Processor, and in some instances the Data Controller, is Pears & Daniels HR Consultancy Limited.
This Policy sets out why we collect personal information about individuals and how we use that
information. It explains the legal basis for this and the rights you have over the way your
information is used.
This Policy covers Pears & Daniels HR Consultancy Limited in relation to the collection and use of the
information you give us. We may change this Policy from time to time. If we make any significant
changes we will advertise this on the website or contact you directly with the information.
Please check this page occasionally to make sure you are happy with any changes.
If you have any questions about this Policy or concerning your personal information, please contact
What type of personal information we collect?
The type and amount of information we collect depends on why you are providing it.
The information we collect when you make an enquiry includes:-
• First name
• Last name
• Job title
• Preferred pronoun
• Date of birth
• Email address for marketing and contact purposes
• Address (including billing address)
• Geo-location data (your geographical location based on your IP address)
• Nature of enquiry
• Feedback of services provided
• Billing details (banking/credit card details, billing address, billing contact if appropriate)
If you are a job applicant, the information you are asked to provide is as set out in the application
and necessary for the purposes of our considering the application.
How we collect information
We may collect information from you whenever you contact us or have any involvement with us for
example when you:
• visit our website
• enquire about our activities or services
• sign up to receive news about our activities
• post content onto our website/social media sites
• attend a meeting with us and provide us with information
• take part in our events
• contact us in any way including online, email, phone, SMS, social media or post
Where we collect information from
We collect information:
from you when you give it to us directly: you may provide your details when you ask us for information, attend our events or contact us for any other reason. Your information may be collected by an organisation we are working with, but we are still responsible for your information.
when you have given other organisations permission to share it: your information may be provided to us by other organisations if you have given them your permission. This might for example be a business working with us or when you buy a product or service from a third-party organisation. The information we receive from other organisations depends on your settings or the option responses you have given them.
When it is in available on social media: depending on your settings or the privacy policies applying for social media and messaging services you use, like Facebook, Instagram, LinkedIn or Twitter, you might give us permission to access information from those accounts or services.
How we use your information
We will use your personal information in a number of ways which reflect the legal basis applying to
processing of your data. These may include:
providing you with the information or services you have asked for
sending you communications with your consent that may be of interest, including marketing
information about our services and activities
when necessary, for carrying out your obligations under any contract between us
seeking your views on the services or activities we carry on, so that we can make improvements
maintaining our organisational records and ensuring we know how you prefer to be contacted
analysing the operation of our website and analysing your website behaviour to improve the
website and its usefulness
processing job applications
Use of Aggregated Data
Where Data can be aggregated (and anonymised), we may use this for research purposes without
For example, we may monitor customer traffic patterns, Site and Services usage and related
information in order to optimise users’ usage of the Site and Services and we may give aggregated
statistics to a reputable third-party.
We are entitled to do this because the resulting data will not personally identify you and will
therefore no longer constitute personal data for the purposes of data protection laws.
Our legal basis for processing your information
The use of your information for the purposes set out above is lawful because one or more of the
where you have provided information to us for the purposes of requesting information or requesting that we carry out a service for you, we will proceed on the basis that you have given consent to us using the information for that purpose, based on the way that you provided the information to us. You may withdraw consent at any time by emailing us at firstname.lastname@example.org. This will not affect the lawfulness of processing of your information prior to your withdrawal of consent being received and actioned;
it is necessary for us to hold and use your information so that we can carry out our obligations under a contract entered into with you or to take steps you ask us to prior to entering into a contract;
it is necessary to comply with our legal obligations.
where the purpose of our processing is the provision of information or services to you, we may also rely on the fact that it is necessary for our legitimate interests in relation to providing the information or service requested, and given that you have made the request, would presume that there is no prejudice to you in our fulfilling your request;
How we keep your information safe
We understand the importance of keeping your personal information secure and take appropriate steps to safeguard it. It is listed below:
Server back-ups are encrypted at source
Sensitive information is stored in locked access locations
We always ensure only authorised persons have access to your information, which means only our
employees, contractors and relevant suppliers, and that everyone who has access is appropriately
trained to manage your information.
No data transmission over the internet can be guaranteed to be completely secure. So, whilst we
strive to safeguard your information, we cannot guarantee the security of any information you
provide online and you do this at your own risk.
Who has access to your information?
Third parties who provide services for us, for example suppliers and contractors, collecting or
processing data and sending mailings. We select our third-party service providers with care. We
provide these third parties with the information that is necessary to provide the service and we
will have an agreement in place that requires them to operate with the same care over data
protection as we do.
Third parties if we run an event in conjunction with them. We will let you know how your data is used when you register for any event
Analytics and search engine providers that help us to improve our website and its use
Third parties in connection with restructuring or reorganisation of our operations, for example if
we merge with another business. In such event, we will take steps to ensure your privacy rights
will be protected by the third party
Owing to matters such as financial or technical considerations, the information you provide to us
may be transferred to countries outside the European Economic Area (EEA), which are not subject
to the same data protection regulations as apply in the UK. For example – a business event maybe
planned to take place outside of the EEA region and we would use local suppliers to that area who
store their data securely outside of the EEA. We meet our obligations under GDPR by ensuring that
the information has equivalent protection as if it were being held within the EEA. We do this by
ensuring that any third parties processing your data outside the EEA either benefits from an
adequacy determination for GDPR purposes and/or, where appropriate, we have entered into a data
processing agreement which contains model EU clauses.
We may also disclose your personal information if we are required to do so under any legal
obligation and may use external data for the purposes of fraud prevention and credit risk reduction,
or where doing so would not infringe your rights, but is necessary and in the public interest.
Other than this, we will not share your information with other organisations without your consent.
Keeping your information up to date
Please would you let us know if your contact details change. You can do so by contacting us at
In addition to the information which you supply to us, information and data may be automatically
repeat users and allow us to observe behaviour and compile aggregate data in order to improve the
Site for you. For example, cookies will tell us whether you viewed the Site with sound or with text
on your last visit. Cookies also allow us to count the number of unique and return visitors to our
have no access to, or control of these cookies, should this occur.
Cookies may be either “persistent” cookies or “session” cookies. A persistent cookie consists of a
text file sent by a web server to a web browser, which will be stored by the browser and will remain
valid until its set expiry date (unless deleted by the user before the expiry date). A session cookie,
on the other hand, will expire at the end of the user session, when the web browser is closed.
The law states that we can store cookies on your machine if they are essential to the operation of
the Site, but that for all others we need your permission to do so.
Opting out of cookies
If you do not wish to receive cookies from us or any other website, you should be able to turn
cookies off on your web browser: please follow your browser provider’s instruction in order to do so.
Unfortunately, we cannot accept liability for any malfunctioning of your PC or its installed web
browser as a result of any attempt to turn off cookies.
To find out more about cookies, including how to see what cookies have been set and how to
manage and delete them, visit or www.allaboutcookies.org.
How long we keep your information for
We will hold your personal information for as long as it is necessary for the relevant activity.
Where we rely on your consent to contact you for direct marketing purposes, we will treat your
consent as lasting only for as long as it is reasonable to do so. This will usually be for two years. We
may periodically ask you to renew your consent.
If you ask us to stop contacting you with marketing materials, we will keep a record of your contact
details and limited information needed to ensure we comply with your request.
You have the right to request details of the processing activities that we carry out with your
personal information through making a subject access request.
You also have the following rights:
the right to request rectification of information that is inaccurate or out of date;
the right to erasure of your information (known as the “right to be forgotten”);
the right to restrict the way in which we are dealing with and using your information; and
the right to request that your information be provided to you in a format that is secure and suitable for re-use (known as the “right to portability”);
rights in relation to automated decision making and profiling including profiling for marketing purposes.
All of these rights are subject to certain safeguards and limits or exemptions.
If you are not happy with the way in which we have processed or dealt with your information, you
can complain to the Information Commissioner’s Office.
Surveys and user groups
We always aim to improve the services we offer. As a result, we occasionally canvass our customers
using surveys (where the customer has opted in for this). Participation in surveys is voluntary, and
you are under no obligation to reply to any survey you might receive from us. Should you choose to
do so, we will treat the information you provide with the same high standard of care as all other
Your participation on our Site may mean that we occasionally contact you with the opportunity to
enter competitions (where you have opted in to receive information about competitions). Entry to
competitions is voluntary, and you are under no obligation to take up an invitation from us to enter.
Should you choose to enter a competition, we will treat the information you provide with the same
high standard of care as all other customer information, and use the information provided strictly
This Policy may be changed from time to time. If we make any significant changes we will advertise
this on our website or contact you directly with the information. We recommend that you read this
A copy of our Data Protection Policy can be downloaded HERE